How long are my friends seats placed on hold? Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. We will be in contact with you within two business days of receipt of this information. Each ticket that we sell contains the following condition of sale: This condition of sale entitles Ticketek to cancel any ticket that we detect as being sold in contravention of the condition, without refund. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. Where do I redeem my Ticketek Gift Voucher? Your confirmation email will include all of your delivery details, plus your customer information. If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases. Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. details of the event including: name, date, time and venue. Juniors aged 7-14 years are entitled to purchase a junior ticket. Delivery differs depending on the event, please refer to the specific delivery information on the event page of the event you purchased for. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. Mobile Ticket Delivery can be selected via when accessing from either a PC or smart phone, or ordered through the call centre. Yes, it will. Once you have selected your ticket(s), there is a time limit of. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. Yes, you are able to use multiple Ticketek Gift Vouchers. To purchase more than one set of tickets to multiple events, click on the. How do I request a refund if I have purchased Refundable tickets? Yes, you can partially refund part of your ticket purchase if your circumstances meet the list of approved reasons. Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Ticketek or other authorised points of sale. Gift Vouchers can also come in pdf format, which can be printed. You can redeem your Ticketek Gift Voucher online through, through Ticketek's mobile site and mobile apps, or over the phone through the Ticketek Call Centre. Select 'Club Members & Public Reserve', enter your barcode number(s) into the space provided, and click 'Unlock tickets' 5. The original expiry date still applies to any balance remaining on your voucher. You might find the following websites helpful if you want more information about ticket scalping: to then often have to go to their desk at the venue to follow up the issues. Restricted view refers to those seats which may have objects which limit the line of sight, When you're happy your selection is correct, click the Go To Payment button. Marvel Stadium - Ticketmasters accessible seating hotline 1300 883 622 or complete theform on Ticketmasters website. Proof of purchase may be required for any refund or exchange. This will also save your preferences so 'My Events' contains content relevant to your preferences on your next visit. Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. Do I have to save my credit or debit card details? Am I able to 'top up' my Ticketek Voucher with more credit? Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. Please be aware your membership number will never change throughout your years of membership. Yes, all events that Ticketek ticket for can be found on the mobile site. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. Search Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR Select an event category type from the Genre drop-down menu and click 'GO'. Some pages may contain a virtual tour and a seating map for that venue. How do I make a wheelchair or Accessible Seating booking? If your question is not answered, contact our membership team via: 1999-2023 Ticketmaster. When will I receive my club of support merchandise pack? Going to an event with a social club, company, school, family or friends? At this time Ticketek NZ cannot post tickets overseas. For security purposes, you must still enter your password when purchasing or updating your account details. Members who renew their membership prior to January 29th will receive their cards in February before the season starts. Tickets purchased during a pre-sale will be available for collection after the advertised general public on-sale date. When attending the event ensure you can present your card on request. 2 0 obj RT @MONSTERGRP: [Notice] @henrylau89 will be playing the @sonicamusicfestival in Australia on March 17th Check out the links before for tickets to the Sidney Myer Music Bowl in Melbourne! The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. You may also wish to consider taking out a relevant insurance policy to . You now have the option to have your sign in details remembered for your next visit. General With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. Venue/City Box Office - collect tickets when you arrive in New Zealand. Note that General Admission tickets, if lost may not be replaceable therefore we again recommend ezyTicket or Ticketek Mobile Ticket, or registered mail where available, On occassion you will also be asked to complete the Ticketek safeguard ("Captcha"). A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. Can I sell tickets using online auction sites like eBay? Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. Can I use text or download images, photos and videos from the site? Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). Yes, if you don't log in you will see a selection of national events. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. Concession tickets can always be purchased from your nearest Ticketek Agency, provided they are available. Ticketek will use reasonable efforts to notify you of such action. Where do I select Mobile Ticket delivery? We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Your AFL online account allows you to access all information regarding your 2023 AFL Membership. to collect tickets. If you purchased more than one ticket, make sure you print out and bring along each separate ezyTicket PDF to the event. Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. I have received a Gift Voucher for a particular event, how do I redeem this through Ticketek? What are the terms of General Admission (GA)? When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. AFL Members with accessible bookings requirements and additional service assistance requirements (for example you do not own a mobile phone) can contact the relevant ticket agent as outlined below; MCG - Ticketeks accessible seating hotline on 1300 665 915 or complete the form on Ticketeks website. When you arrive at the payment page of your next purchase, you will see a checkbox under the credit/debit card payment section to 'save credit/debit card details'. <> You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. Please see our tutorials on how to reserve seats in the AFL Reserve here. Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. f you're already signed in, click on the 2023 AFL Membership logo in the top left hand corner. Yes, you can turn on and off notifications and location services at any time within the 'Settings' menu of their iPhone or the app?. I've sent an email invitation but some or all of my friends did not receive them. Where can I find my AFL Membership number? For example, Queensland has the Major Sports Facilities Act 2001 and Victoria has the Major Sporting Events Act 2009. You will need to provide some form of ID if you are requesting tickets be reissued, so that staff can access your Ticketek account details. If you can't attend an event for legitimate reasons and want to sell your ticket via an online auction site, Ticketek will not object to your sale as long as the selling/offer price is no more than the face value of the ticket. If you have special seating requirements such as wheelchair access, hearing difficulties or you require companion seating please contact us on 0800 686 677. The MCG does apply an additional transaction fee. You will need to provide some form of ID so that staff can access your Ticketek account details. Browse through the seven featured genres by clicking on the tabs near the top of the, When you see an event that interests you, click on either image or title to visit the page dedicated to that event, If you're interested in a VIP experience, either corporate or as an individual, select. The transaction limit is 10 at both Marvel Stadium and the MCG. If you purchased online or through our call centre please contact Customer Service for further assistance. Write a review Ask a question. Members who renew after this date may not receive their cards prior to the start of the season as it can take up to five weeks to produce and deliver a membership card. Hello fresh has an offer on Ticketek, which is a scam don't click it . As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Mobile tickets will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. There was a spelling mistake in the email address entered. What is my online AFL Membership account? To add your ticket to Passbook, simply open the ticket and tap Share and Save to open the Add to Passbook feature. No, refundable tickets can only be selected during the original purchase. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am No, Ticketek Gift Vouchers are not reloadable. Where can I get more information about privacy for Friend Spotter? Sign In Join today Please note: AFL House is currently closed to the public. Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. No, AFL Members will not need to pay transaction or ticketing agent fees at Marvel Stadium. Yes, 90 days after the event, tickets will automatically be removed from your Ticket Wallet. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? The term including when used in these Terms and Conditions is not a term of limitation. If you do not receive your club of support pack please contact the club directly. Angry attendees couldn't access their tickets on their phones after purchasing them through Ticketek. Postponed and Cancelled Events. Ticketek may not replace tickets where seating is unallocated (general admission tickets). More information relating to mobile ticketing will be communicated in the lead up to the season. As a result, there are strict operating procedures which are adhered to in order to ensure security and crowd control of the event. Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. Your region is identified by your IP address. <> Reserving a seat is $10.50, with an additional transaction fee for tickets booked through Ticketek. A valid concession ID must be presented when purchasing concession tickets at a Ticketek Agency. All members will have access to buy at the same time. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. Tickets for Sport, Concerts, Theatre, Arts, Family Events, Comedy, Festivals | Ticketek Australia Wu-Tang Clan & Nas NY State of Mind Tour NRL Telstra Premiership 2023 Season GABS Craft Beer Festival Palm Tree Music Festival Ft. TISTO, KYGO, LOST FREQUENCIES & More Ampol State of Origin 19 Crimes x Snoop Cali Rose ISUZU UTE A-League 2022/23 Season n& ^!$xsC1 E(nnK!d* 8p^38 |w _>c*)iS. How do I find my tickets once they are in Passbook? Ticketek Online Terms of Use and Privacy Policy. ezyTicket - your ticket is emailed to you in PDF format. To access General Admission seating, members can either scan their membership card upon entry or scan the ticket loaded on the AFL Membership app. 13+ - Adult Ticket. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. AFL Members have 2 options regarding entry to a game: General Admission or a Reserved Seat. If you have access to the Ticketek iPhone app, you can log into your My Ticketek account within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. Members who have not yet renewed their memberships will receive their AFL memberships card approximately 3-5 weeks after renewal, but don't worry! In most cases, tickets must be returned to the place where they were purchased. Email us now at, To learn more about Ticketek, please go to For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. Please be aware that ICC Sydney has NO obligation to honour tickets purchased from or through unauthorised re-sellers. I had the opportunity to study abroad in Australia during the summer of my Junior year. These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction. All rights reserved. You can log in with your email address and password to access member only content. AFL Membership will provide match-specific information about the ticket redemption process prior to each game. Alternatively, contact us for help via 1300 722 515 or and they will be able to provide it to you. If this is the first time you have purchased tickets at, you will be requested to enter your address to complete your ticket purchase. If you experience any difficulties purchasing tickets online which are not answered in these FAQs, please contact us. Will mobile tickets be removed from the Ticket Wallet after an event? Lanyards are sent separately from tickets and should arrive at least two weeks before the day of your event. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? Change of mind is not an approved reason. Children aged 0-6 do not require a ticket, however, they must not occupy a seat. Information specifically relating to AFLM Membership 2023 will soon be communicated via email and our website. endobj Your original SMS may take a short period of time to arrive when a popular show is on sale due to the large demands placed on our systems. What if I enter my Voucher ID incorrectly online? The obstruction varies in different venues. What qualifies as a concession ticket? Group Bookings are available for selected events and are subject to availability. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. Don't forget, you can update your account by returning to the, Then sign in with your current username (the email address you registered with) and password. This means that for each event, tickets become available in order of best seating according to the promoter. xYmo Z)y"=H}=@0JrJHqvkKpp]I&dqEYlS/wGOG,<>zgW;-)Pk=#SY3%nMHqB6PrBYTJgRUe;>y2<5LKc?\e.f 2JlBgz7 W]d_y64UV,(5,EBMpw_B|M?+p_B|KxQF6V;IGq0 Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. This can be accessed using the 'Share and Save' button on the mobile ticket. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of agencies and box offices for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the agency or box office name to read see more information about that agency or box office. We are the ticketing sales agent selling on behalf of promoters and according to their instructions. How do I access Accessible seating tickets? Please ensure your membership contact details, especially your email address, are up to date so you do not miss these communications. Ticketek Agencies) Collector Tickets will be posted no later than one (1) month prior to the event, depending on your date of purchase Collector Tickets will be dispatched via AusPost on behalf of Live Nation Australasia If you have not received your Collector Ticket, or lost your ticket once We do not send tickets to PO Boxes or business addresses. Request details from Ticketek when booking your ticket. Can I buy tickets if I am based overseas? From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to the Seller and Ticketek to use your image, likeness and voice obtained at the event in all media throughout the world for any purpose and without any compensation. Restricted view refers to seats that have restricted viewing of the stage or event. All tickets purchased from Ticketek can be listed on Marketplace including Child/Junior and Concession. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. Promoters sometimes request that a number of tickets be held for promotional purposes. How will I know when my content is personalised? There are over 20 circumstances you may request a refund. The website only allows one invitee from a group to purchase at a time. On any smart phone, go to in your mobile browser to view the mobile site. Once tickets are added to Passbook, simply open the Apple Passbook app. Can I use more than one Ticketek Gift Voucher in the same transaction? If you don't opt-in during purchase, you can also opt in to Friend Spotter at a later date by using the 'Share and Save' button on your mobile tickets. {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} What can I redeem my Ticketek Gift Voucher for? All rights reserved. 3- 12 - Junior Ticket. Will I be notified of event / gate changes? Invitee A starts purchasing two seats from hold. For more information on requesting a physical card please see here, and for more information on Mobile Membership please see here. Will I be required to pay to reserve a seat? This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member. Refunds must be requested no more than 60 days after the event date. You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. My AFL Membership card has not yet arrived, what should I do? There are many ways you can redeem your Ticketek Gift Voucher. kirstie allsopp craft website, culture index personality types influencer, sweet chili american deli wings,
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